Our mission to bring unparalleled customer service includes a promise to offer the best selection of HVAC products at the best price possible. Under the terms of our Price Match + Guarantee, we will meet or beat a lower price on an identical in-stock item (excluding accessories and parts) from another online authorized reseller, plus beat the price by 3%. The lower price must include the price plus shipping, handling, delivery, sales tax, rebates and cannot be less that Manufacturer Minimum Advertised Price (MAP).
Please contact Heat & Cool customer service with the lower price along with the competitor’s details, including shipping, handling, sales tax, and delivery date in writing. Advertisements presented via smartphone must be displayed on competitor’s website or app. Online prices must be verifiable via competitor website. Our promise only applies to orders before shipping.
Heat & Cool will not match prices on competitors' out of stock items; bonus gift with purchase offers; Buy One Get One with purchase deals; pricing limited to one day or less; rebates; clearance, closeout or liquidation sales; used, damaged, returned, refurbished, open box or display merchandise; or website typographical errors.
Heat & Cool’s price match policy cannot be combined with any other discounts. We reserve the right to amend this policy at any time.
Please contact us at 1-800-978-5628 or email us at firstname.lastname@example.org with all Price Match Guarantee questions.